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Delivery Information

  Delivery of small parts such as Flush buttons and cistern spares will usually be made by Royal Mail using first class post.

  Larger items will be sent using a parcel carrier such as Hermes, ACP or Parcel Force, using a 3-4 day service.

  Our charges for delivery are as follows. 

Single items up to £50.00 in value Charged at £3.50
Single items over £50.00 and multiple items Charged at £7.50
Fires Charged at £15.00


Larger items delivered to one of the following post codes will be charged at a different rate you should contact us on 01827 62050 to get a quote on delivery. 

HS1 - HS9, IV12 - IV14, IV35, IV40 - IV48, IV49, IV51, IV52, IV55 - IV56, KW4, KW13, KW15 - KW17, PA20 - PA49, PA60 - PA78, PH42 - PH44 All codes beginning with DD, AB IV, ZE, BT, IM, GY, JE.


Please note that in the unlikely event there are any items on your order that are out of stock, the complete order will be delivered when these items are available. (You can request part deliveries but additional delivery charges may apply)

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